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Locked

‎02-23-2022 09:14 AM

HP Recommended
Product: HP Notebook - 15-bs033cl
Operating System: Microsoft Windows 11

HP updated my computer automatically.  The wi fi driver no longer works.  This site only offers wireless driver downloads through windows 10 and then they act as if your version is not listed it is because your computer is too old.  My computer is now absolutely worthless as I cannot get on the internet without the driver and there is no compatible driver to download.  Because I cannot get to internet, I can only go back to initial settings which do not take me to windows 10.  I need a network driver for my wifi:) and cannot obtain it from hp

Category:
1 REPLY 1

‎02-23-2022 09:29 AM

HP Recommended

Hi @frustratedru 

 

Try to use Intel Support Assistant to update the driver

 

Intel® Driver & Support Assistant

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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