network connection icon not available

[srimughi]

network connection icon not available even i gave network reset option also but not getting rid of it

[Raj_05]

Hi @srimughi,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If the network connection icon is not available on your HP Notebook, and you've already tried a network reset without success, you can try the following steps to troubleshoot the issue.

1. Check Physical Connections: Ensure that your laptop's Wi-Fi or Ethernet cable is properly connected. If you're using Wi-Fi, make sure the wireless adapter is turned on.

2. Restart Your Laptop: Sometimes, a simple restart can resolve connectivity issues. Restart your laptop and see if the network icon reappears.

3. Check Device Manager:

   • Right-click on the Start button and select "Device Manager."
   • Look for the "Network adapters" section and expand it.
   • If you see any devices with a yellow triangle or a red X, there may be an issue with the drivers. Right-click on the problematic device and select "Update driver."

4. Reinstall Network Drivers:

   • In the Device Manager, you can also try uninstalling the network adapter and then restart your laptop. Windows will reinstall the drivers automatically.
   • Right-click on the network adapter, choose "Uninstall device," and then restart your laptop.

5. Check Airplane Mode:

   • Make sure that your laptop is not in Airplane mode. This mode disables all wireless communications.

6. Check Network Services:

   • Press Win + R to open the Run dialog, type "services.msc," and press Enter.
   • Look for services like "WLAN AutoConfig" and "Network Connections." Ensure that these services are running. If not, right-click on them and select "Start."

7. Network Troubleshooter:

   • Go to Settings > Update & Security > Troubleshoot.
   • Run the "Internet Connections" troubleshooter.

8. System File Checker (SFC) Scan:

   • Open Command Prompt as an administrator.
   • Type sfc /scannow and press Enter. This command will scan and repair corrupted system files.

9. Check for Windows Updates:

   • Make sure your system is up-to-date. Sometimes, updating Windows can resolve compatibility issues.

10. Restore to a Previous State:

    • If the issue started recently, you can try using System Restore to revert your system to a previous state when the network icon was working fine.

11. Check for Malware:

    • Run a full antivirus and anti-malware scan to ensure that your system is not infected.

I hope this helps.

Take care and have a good day.

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Alden4
HP Support