new hp laptop pavilion wifi disappeared

[Knarf02061969]

new hp laptop pavilion wifi disappeared, Network issues saus that I am Connected with a vpn?

 

 

 

[Sneha_01]

Hi @Knarf02061969,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

f the Wi-Fi on your HP Pavilion laptop has disappeared and you are experiencing network issues, it could be due to various reasons. Here are some steps you can take to troubleshoot and resolve the issue:

Check Wi-Fi Switch/Key:

• Some laptops have physical switches or keys to enable/disable Wi-Fi. Ensure that the Wi-Fi switch is turned on or the key is pressed to enable Wi-Fi.

Toggle Airplane Mode:

• Turn on and then turn off the Airplane mode. This can sometimes reset the network connections.

Restart the Laptop:

• A simple restart can often resolve connectivity issues. Restart your laptop and check if the Wi-Fi is back.

Check Wi-Fi Settings:

• Open the network settings on your laptop and ensure that Wi-Fi is enabled. Also, check if your Wi-Fi network is visible and available.

Update Wi-Fi Driver:

• Outdated or corrupt Wi-Fi drivers can cause connectivity issues. Go to the Device Manager, locate your Wi-Fi adapter, and update the driver.

Check for Viruses/Malware:

• Run a full antivirus scan to check for any malware that might be affecting your network settings.

Check VPN Settings:

• If your laptop is connected to a VPN, ensure that the VPN settings are correct. Disconnect from the VPN and see if the Wi-Fi comes back.

Reset TCP/IP Stack:

• Open Command Prompt as an administrator and run the following commands:
• netsh winsock reset
  netsh int ip reset
  ipconfig /release
  ipconfig /renew

Check Power Settings:

• Some power settings may turn off the Wi-Fi adapter to save power. Go to Device Manager, right-click on your Wi-Fi adapter, and check the power management settings.

System Restore:

• If the issue started recently, consider using System Restore to revert your system to a point where the Wi-Fi was working correctly. Click Here: https://support.hp.com/in-en/document/ish_2026000-1498532-16

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support