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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- new notebook wi-fi problem

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05-06-2023 01:35 AM
I bought a new notebook (ProBook 430 G8) it came with free DOS. I managed to install windows 11, but since could not connect wi-fi no drivers installed (also wi-fi itself).
How can I install drivers? Only have one USB port, no wi-fi.
In network menu Bluetooth show up, but I have no Bluetooth to connect to to get download drivers.
05-06-2023 07:26 AM
Hi:
If you are stuck at the part where you can't set up Windows because you don't have a network connection, see this link for how to complete the setup without an internet connection.
Skip to step 18.
How to bypass internet connection to install Windows 11 - Pureinfotech
If you have already set up Windows and can get into the device manager, and just need the Wi-Fi driver, please post the hardware ID for the device you see labeled as a Network Controller in the device manager.
That is the Wi-Fi card that needs a driver.
Use this guide for how to find the hardware ID for a device:
How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)
Once you provide that information, I can post the link to the Wi-Fi driver for the model Wi-Fi adapter your notebook comes with.
You will have to download the driver from another PC, copy it to a USB flash drive and run the file from the flash drive.
Then after you get the Wi-Fi driver installed, you can install the rest of the drivers you need from your notebook's support page.
HP ProBook 430 G8 Notebook PC Software and Driver Downloads | HP® Customer Support