• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-05-2023 05:36 AM - edited ‎10-05-2023 05:36 AM

HP Recommended

Hi,

I bought a HP Victus 16 r0032ns  and had to install windows 11 on it. However, I noticed I don't have any wifi driver or sound driver installed. Can someone please help?

My pc specs are Intel Core i7-13700H, 16 GB RAM, 512 GB SSD, NVIDIA GeForce RTX 4070.

Thank you

Category:
5 REPLIES 5

‎10-05-2023 07:02 AM

HP Recommended

Hi:

 

According to the product specs for your notebook, it comes with a Realtek Wi-Fi 6 card.

 

OMEN by HP Laptop 16-c0032ns Product Specifications | HP® Customer Support

 

Here are the links to the W11 drivers you need for that model Wi-Fi card:

 

Wi-Fi:

 

https://ftp.hp.com/pub/softpaq/sp148001-148500/sp148495.exe 

 

Bluetooth:

 

https://ftp.hp.com/pub/softpaq/sp148001-148500/sp148374.exe 

Was this reply helpful? Yes No

‎10-05-2023 08:23 AM - edited ‎10-05-2023 08:25 AM

HP Recommended

Hi Paul,

Thank you for the links for the driver.

I have ended up getting the MediaTek MT7921 Wi-fi 6 802.11ax PCle Adapter (Mediatek Wireless LAN Driver3.5.0.25 Rev.C)

. Is this also a good driver or should I uninstall and install the one you have recommended? I have the MediaTek and everything seems to work fine.

Was this reply helpful? Yes No

‎10-05-2023 08:59 AM

HP Recommended

You're very welcome.

 

No, your notebook has an equivalent model Wi-Fi card and the Realtek drivers won't work on that card.

 

You're fine with the drivers you installed.

 

 

1 person found this reply helpful
Was this reply helpful? Yes No

‎10-05-2023 09:19 AM

HP Recommended

Thank you for the help. Really appreciate it.

Was this reply helpful? Yes No

‎10-05-2023 09:21 AM - edited ‎10-05-2023 09:21 AM

HP Recommended

Anytime.

 

Glad to have been of assistance.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.