no drivers

[evilsutra]

product name: pavilion dv6 notebook pc

hi.. i need some help on this drivers
this are the hardware ids:

BCM20702A0
1) USB\VID_0A5C&PID_21E&REV_0112
* USB\VID_0A5C&PID_21E3

ethernet controller
2) PCI\VEN_10EC&DEV_8168&SUBSYS_1807103C&REV_06
* PCI\VEN_10EC&DEV_8168&SUBSYS_1807103C
* PCI\VEN_10EC&DEV_8168&CC_020000
* PCI\VEN_10EC&DEV_8168&CC_0200

network controller
3) PCI\VEN_14E4&DEV_4727&SUBSYS_1795103C&REV_01
* PCI\VEN_14E4&DEV_4727&SUBSYS_1795103C
* PCI\VEN_14E4&DEV_4727&CC_028000
* PCI\VEN_14E4&DEV_4727&CC_0280

PCI device
4) PCI\VEN_10EC&DEV_5209&SUBSYS_1807103C&REV_01
* PCI\VEN_10EC&DEV_5209&SUBSYS_1807103C
* PCI\VEN_10EC&DEV_5209&CC_FF0000
* PCI\VEN_10EC&DEV_5209&CC_FF00

SM bus controller
5) PCI\VEN_1022&DEV_780B&SUBSYS_358D103C&REV_13
* PCI\VEN_1022&DEV_780B&SUBSYS_358D103C
* PCI\VEN_1022&DEV_780B&CC_0C0500
* PCI\VEN_1022&DEV_780B&CC_0C05

(USB) controller
6) PCI\VEN_1022&DEV_7812&SUBSYS_358D103C&REV_03
* PCI\VEN_1022&DEV_7812&SUBSYS_358D103C
* PCI\VEN_1022&DEV_7812&CC_0C0330
* PCI\VEN_1022&DEV_7812&CC_0C03

unknown device 1
7) ACPI\HPQ0004
* HPQ0004

unknown device 2
😎 USB\VID_138A&PID_0018&REV_0078
* USB\VID_138A&PID_0018


i hope you can help me with this
thanks in advance

[Paul_Tikkanen · Accepted solution]

Hi:

Here are the links to the drivers you need.

For the smbus and usb controllers, download and install the amd chipset drivers from the link below and restart the PC.

You want the first driver listed on the webpage.

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

BCM20702A0:

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

File name: sp61617.exe

ethernet controller:

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

File name: sp56167.exe

network controller:

This package contains drivers for the supported Broadcom Wireless LAN Adapters in the supported notebook/laptop models and operating systems.

File name: sp57965.exe

PCI device:

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

File name: sp56166.exe

unknown device 1:

This package provides the HP ProtectSmart Hard Drive Protection Software (HP 3D Driveguard) for supported notebook models that are running a supported operating system. The HP ProtectSmart Hard Drive Protection Software (HP 3D Driveguard) protects the hard drive by "parking the heads" if the notebook is accidentally dropped, or is abruptly impacted by another object.

File name: sp61037.exe

unknown device 2:

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

File name: sp56403.exe

[evilsutra]

---

@Paul_Tikkanen wrote:

Hi:

Here are the links to the drivers you need.

For the smbus and usb controllers, download and install the amd chipset drivers from the link below and restart the PC.

You want the first driver listed on the webpage.

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

BCM20702A0:

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

File name: sp61617.exe

ethernet controller:

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

File name: sp56167.exe

network controller:

This package contains drivers for the supported Broadcom Wireless LAN Adapters in the supported notebook/laptop models and operating systems.

File name: sp57965.exe

PCI device:

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

File name: sp56166.exe

unknown device 1:

This package provides the HP ProtectSmart Hard Drive Protection Software (HP 3D Driveguard) for supported notebook models that are running a supported operating system. The HP ProtectSmart Hard Drive Protection Software (HP 3D Driveguard) protects the hard drive by "parking the heads" if the notebook is accidentally dropped, or is abruptly impacted by another object.

File name: sp61037.exe

unknown device 2:

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

File name: sp56403.exe

---

hi most of the drivers you attach is functioning well but the PCI device is said that the driver is not installed but i already installed it... 

PCI device
* PCI\VEN_10EC&DEV_5209&SUBSYS_1807103C&REV_01
* PCI\VEN_10EC&DEV_5209&SUBSYS_1807103C
* PCI\VEN_10EC&DEV_5209&CC_FF0000
* PCI\VEN_10EC&DEV_5209&CC_FF00

and when i installed all of them, there are new problems found
these are the Hardware Ids:

1) Standard VGA Graphics Adapter

* PCI\VEN_1002&DEV_6741&SUBSYS_1860103C&REV_00
* PCI\VEN_1002&DEV_6741&SUBSYS_1860103C
* PCI\VEN_1002&DEV_6741&CC_030000
* PCI\VEN_1002&DEV_6741&CC_0300

2) AMD Processor Errata Fix

* Root\amdfix

please help me with this... thanks in advance

[Paul_Tikkanen]

Hi:

Try the card reader driver directly from Realtek.  Download, unzip and run the setup application from the first file listed on the webpage.

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

Graphics:  I would need to know the full model number or product number of your notebook, because the graphics driver probably has to come from the specific notebook support page.  It is a Radeon 6630M graphics chip.

The product number can be found on the same sticker as the serial number.

The last device, I have no idea what that is but maybe after you install the graphics driver, it will go away.

[evilsutra]

hello.. where can i find the serial number and product number?? sorry i cant find it... please help me..

---

[Paul_Tikkanen]

Hi:

Please use this guide for where to find that info.  I only need the product number.  Do not post the serial number.

http://support.hp.com/us-en/document/c00033108/

[evilsutra]

thanks i got the product number..

product number: A7Q72EA#ABV

model: dv6-6c01se

thanks again ...

[evilsutra]

what file am i going to download? is it the first one? 

i cut the other version 'coz im using windows...

help me..

sorry for many questions... im not that good in computers.. thanks in advance 

[Paul_Tikkanen]

Hi:

Yes, you want the first file listed in your screen shot for the card reader.

You can also try the card reader driver from your notebook's support page listed under the storage drivers section.

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

File name: sp54995.exe

The graphics driver you need based on the product number of your PC is this one.

This package provides the AMD High-Definition (HD) Graphics Driver and Catalyst Control Center for supported notebook models that are running a supported operating system. For notebooks with switchable graphics modes, this package includes drivers for both graphics processing units (GPUs). Switchable graphics enable users to switch between a power-saving graphics mode (normally used under battery power) and a high-performance graphics mode. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.

File name: sp54992.exe

Here is the link to your model's support page for future reference.

http://support.hp.com/us-en/product/HP-Pavilion-dv6-6c00-Entertainment-Notebook-PC-series/5191856/mo...