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‎04-10-2020 06:39 PM

HP Recommended
Product: 255 G7 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)
 
I have a new HP 255 G7 Notebook PC that was working great for 2 weeks.  I got the computer for collage.  I was using it the other day and was connected to the house wi/fi.  All of a sudden the wi/fi on the computer stopped working.  I have ran hardware checks and everything passes the tests.  My computer is just not picking up ANY wi/Fi signals.  Please help me with this issue.
 
 
 
2 REPLIES 2

‎04-11-2020 05:28 AM

HP Recommended

Hi

KB4554364 or http://www.catalog.update.microsoft.com/Search.aspx?q=KB4554364

 

Was a recent update that may be needed/

 

 

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‎04-12-2020 06:59 PM

HP Recommended

I downloaded the update but it did not solve the peoblem.

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