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‎07-12-2019 01:36 PM

HP Recommended
Product: HP EliteBook 840 G3
Operating System: Microsoft Windows 10 (64-bit)

please help me to use cellular network in my laptop. As it is only few months with this thing, I downloaded the mobile broadband 3000/3001 from hp drive store . but its not working.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-12-2019 03:37 PM

HP Recommended

@saurabhlegend 

 

HP 840 G3 is a series of many different machines with many different options/combinations/configurations. Did you buy WWAN option with your machine ? Without WWAN option the SIM card won't work.

 

Please check Device Manager to see: does it have one of the following options

 

  • Broadband Wireless (WWAN) HP lt4120 Qualcomm® Snapdragon X5 LTE Mobile Broadband Module
  • HP hs3110 HSPA+ Intel® Mobile Broadband Module

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎07-12-2019 03:37 PM

HP Recommended

@saurabhlegend 

 

HP 840 G3 is a series of many different machines with many different options/combinations/configurations. Did you buy WWAN option with your machine ? Without WWAN option the SIM card won't work.

 

Please check Device Manager to see: does it have one of the following options

 

  • Broadband Wireless (WWAN) HP lt4120 Qualcomm® Snapdragon X5 LTE Mobile Broadband Module
  • HP hs3110 HSPA+ Intel® Mobile Broadband Module

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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