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- HP Community
- Notebooks
- Notebook Wireless and Networking
- not able to use cellular network in my notebook.

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07-12-2019 01:36 PM
please help me to use cellular network in my laptop. As it is only few months with this thing, I downloaded the mobile broadband 3000/3001 from hp drive store . but its not working.
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Accepted Solutions
07-12-2019 03:37 PM
HP 840 G3 is a series of many different machines with many different options/combinations/configurations. Did you buy WWAN option with your machine ? Without WWAN option the SIM card won't work.
Please check Device Manager to see: does it have one of the following options
- Broadband Wireless (WWAN) HP lt4120 Qualcomm® Snapdragon X5 LTE Mobile Broadband Module
- HP hs3110 HSPA+ Intel® Mobile Broadband Module
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
07-12-2019 03:37 PM
HP 840 G3 is a series of many different machines with many different options/combinations/configurations. Did you buy WWAN option with your machine ? Without WWAN option the SIM card won't work.
Please check Device Manager to see: does it have one of the following options
- Broadband Wireless (WWAN) HP lt4120 Qualcomm® Snapdragon X5 LTE Mobile Broadband Module
- HP hs3110 HSPA+ Intel® Mobile Broadband Module
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.