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poor internet connection

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Microsoft Windows 10 (64-bit)

Poor internet connection... Noticed that I do not have a wifi adapter in device manager only PCle Adapter?!? Any suggestions to improve my connection?

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HP Support Agent
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Thank you for posting on HP Support Community.


Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Step 1: Detecting and removing spyware and adware
  • Step 2: Scanning for and removing viruses
  • Step 3: Blocking browser pop-ups
  • Step 4: Clearing browser history, removing temporary Internet files, and resetting browser settings
  • Step 5: Updating network drivers
  • Step 6: Disabling software that opens with Windows
  • Step 7: Contacting your Internet Service Provider
  • Step 8: Disabling or modifying how programs access the Internet

Click here: to complete the troubleshooting steps. 


Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.



I am an HP Employee

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