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alkats
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Message 1 of 2
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print function does not work. when I open printer the screen continues to run

HP Recommended
HP pavillion

Printing function does not work.  Send print job.  no errors.  Jobs back up in que.  open printer and screen continues to run no allowing management of print jobs

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Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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@alkats, Welcome to the HP Support Community!

 

To assist you better, what model printer are you using?

Refer to this document to know how to find the Product Name or Product Number.

Are you trying to print from a Win 10 PC?

 

For now, try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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