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‎10-18-2017 05:24 AM - edited ‎10-18-2017 08:47 AM

HP Recommended

I am running Windows 10 in hp pavallion g6 series
But due to some reasons I want reset my pc to my installed version ( "windows 8" which is provided by company) but it will not successful.
Then a blue screen open with some option like
1 exit and continue with Windows 10
2 troubleshooting
3use another installed Windows version
(It shows two more option
Windows 10
Hp recovery manager)
And so on ...Some more option also given but I cannot remember currently
Whenever I do "exit and continue to Windows 10 "
It sart automatically reparing and show some error
That " Automatic repair could not repair you pc"
Logfile:H:\Recovery\WindowsRE\Winre.wim\system32\Logfiles\Srt\SrtTrail.txt
And ask shutdown and advanced option
I do all my possible troubleshooting like copy the system image
Even it can't scan my dvd in which I have my system image backup. Please help me I am in trouble

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