cancel
Showing results for 
Search instead for 
Did you mean: 
Was111
New member
2 1 0 0
Message 1 of 4
325
Flag Post

" Hardware Radio Switch Off"

HP Recommended
HP Pavilion dv6 Notebook PC
Microsoft Windows 7 (64-bit)
In my HP Pavilion dv6 Notebook PC always l am seeing the message" Hardware Radio Switch Off" and l am unable to connect with wifi. Please suggest to overcome the issue.
3 REPLIES 3
sandytechy20
HP Support Agent
HP Support Agent
26,687 26,560 1,462 1,532
Message 2 of 4
Flag Post
HP Recommended

@Was111

 

Welcome to HP support community.

 

Device Manager > Right-Click Intel(R) WiFi Link 1000 BGN > Properties > Advanced >

802.11n Mode > Make sure it's Enabled (running "n" router mode)

 

I've checked Services, logs, various executables, .dlls., Autoruns (from NirSoft).

I didn't see any hardware on/off swtich in the dv6 service manual, either.  ?

This should work!

 

Here is a check you can do:

 

Open a Window and switch to folder  > C:\Windows\System32\

Double Click on the file >  gatherNetworkInfo.vbs

 

This will create two files, osinfo.txt and WcnInfo.txt

 

Open the WcnInfo.txt file (with Notepad) and take a look through it. 

When you get to the wireless entries, it should say things like, "device blah-blah working properly"...

Confirm the hardware is healthy.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

0 Kudos
Was111
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Thank you for your help. I had tried to solve the issue using both the suggestions given by you.

I had checked and found that n-router mode is enabled. Using the second procedure when I double clicked on gatherNetworkInfo.vbs, no files were created. The problem is till now solved. The message  "Hardware Radio  Switch Off"  is appearing and I am unable to use Wi-Fi. Please give me another suggestion that may be helpful.

0 Kudos
Tags (1)
sandytechy20
HP Support Agent
HP Support Agent
26,687 26,560 1,462 1,532
Message 4 of 4
Flag Post
HP Recommended

@Was111

 

Check the BIOS

  1. Press Windows key + I to open Settings.
  2. Open Update & security.wifi software radio switch is off
  3. Choose Recovery from the left pane.
  4. Click on Restart now, under Advanced Startup.wifi software radio switch is off
  5. Choose Troubleshoot.
  6. Select Advanced Options.
  7. Choose UEFI Firmware Settings and then Restart.
  8. Your PC should boot into BIOS and, from there, you should be able to work it out.

Reinstall drivers

  1. Right-click on the Start button and open device manager.
  2. Navigate to Network adapters.wifi software radio switch is off
  3. Right-click on the Wireless LAN driver and Uninstall device.
  4. Connect the LAN cable to a router or modem.
  5. Install the driver again and look for changes.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation