realtec rtl8822

[bmw71]

how to you make adapter connect to the internet? I have restarted computer 3 times

[Garp_senchau]

@bmw71, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

To connect your HP Laptop PC 15-dw4000 to the internet, follow these steps:

Wi-Fi Connection

1. Ensure Wi-Fi is Enabled:
   • Make sure the Wi-Fi switch on your laptop is turned on (usually a dedicated button or a function key).
2. Connect to Wi-Fi Network:
   • Click on the Wi-Fi icon in the notification area (system tray).
   • Select the desired network from the list of available Wi-Fi networks.
   • Enter the network password if prompted and click "Connect".

Ethernet Connection

1. Connect Ethernet Cable:
   • Connect one end of the Ethernet cable to the laptop's Ethernet port.
   • Connect the other end to your modem or router.
2. Check Ethernet Settings:
   • Your laptop should automatically detect the Ethernet connection.
   • In the rare case it does not, go to the Control Panel > Network and Sharing Center > Change adapter settings to ensure the Ethernet connection is enabled.

Troubleshooting

If you have restarted your computer and still cannot connect to the internet, you might want to:

1. Update Network Drivers:
   • Go to Device Manager (search for it in the Start menu).
   • Expand the "Network adapters" section.
   • Right-click on your Wi-Fi and Ethernet adapters and select "Update driver."
2. Run Network Troubleshooter:
   • Go to the "Settings" (Windows key + I).
   • Navigate to "Update & Security" > "Troubleshoot".
   • Select "Internet Connections" and run the troubleshooter.
3. Check Router/Modem:
   • Ensure that your router or modem is functioning properly.
   • Restart the router/modem and check the connections.
4. Check Airplane Mode:
   • Verify that Airplane Mode is turned off (by clicking the Airplane Mode icon in the system tray or toggling it via the function key).

Reference: HP PCs - Troubleshooting Wireless Network and Internet (Windows 10) | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,