realtek bluetooth adapter won't update

[zaiah999]

after the most recent windows 11 software update, bluetooth is unusable for me. I am using an Hp Pavillion x360 and because i'm out of warranty i can't get any direct help witrh this issue. It seems to be an issue with the realtek 4.2 adapter not updating after the most recent update, does anyone know how to fix this?

[ub6424]

Hello @zaiah999 

Sorry to hear that you are having problems ... and I would like to help you.

To perform step (1), your notebook needs an active Internet connection. If Wifi is not working correctly, connect your notebook to the Internet router with a LAN cable.

(1) Run intel <autodetect> and install

https://www.intel.com/content/www/us/en/support/detect.html

(2) Reboot and test again ...

(3) Please report your results

[zaiah999]

there is no issue with the wifi, it is the bluetooth that is the issue, it says the driver is working properly but everytime i try to connect a device i see this message, even though bluetooth is turned on 

[ub6424]

Your notebook has a combo card (wifi/bluetooth), so driver must be updated

(1) Run intel <autodetect> and install

https://www.intel.com/content/www/us/en/support/detect.html

(2) Please report your results

[Paul_Tikkanen]

Hi, @zaiah999 

If your notebook has a Realtek Bluetooth 4.2 adapter, this is the latest W11 driver I could find for it:

1.9.1038.3007   10/20/2021

https://ftp.hp.com/pub/softpaq/sp136501-137000/sp136563.exe 

[ub6424]

Hello @zaiah999 please report your results