realtek rtl 8723de 802.11/b/g/n pcie adapter not showing in the device manager.

[Sonusunya]

At first the wifi option was not showing then I started this whole process.realtek rtl 8723de 802.11/b/g/n pcie adapter not showing.The adapter is not showing in the device manager. I uninstalled it but it is not getting installed. I have done everything. Update reset but still it is not coming. I have reset the entire laptop but still it is not coming, what should I do?

[Raj2111]

Hi @Sonusunya 

Welcome to the HP support community.

I understand that you are facing an issue with your computer, I am glad to assist you today.

Please try these steps :

Powercycle the network:
1. Shut down your notebook.
2. Unplug the power to your router.
3. Unplug the power to your modem.
4. Wait at least 45 seconds.
5. Plug in the modem, and wait for it to come back online.
6. Plug in the router, and wait for it to come back online.
7. Turn on your notebook, and test your connection.

Disable the Power Off option for the adapter:
1. Open Device Manager. (Win Key+R > type devmgmt.msc > OK)
2. Expand the Network adapters.
3. Right click on the Ethernet/Wireless Adapter and click Properties.
4. Click the Power Management tab.
5. Remove the check mark beside Allow the computer to turn off this device to save power.
6. Click OK.
7. Test.

Reset the TCP/IP settings on your PC:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.
4. Restart your PC and test.

It may also help to reset the winsock catalogue:
1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh winsock reset" without quotes, and press enter.
4. Restart your PC and test.

Test another connection:
Many people rule out their home network as an issue if another device is working on the same network. Networking is not that simple. Each device interacts differently with your router or modem and it is impossible to rule out settings in that device until the notebook has been tested on another network.
 

You may also try updating BIOS, Kindly refer to the steps on this link to update BIOS and let me know if that fixes the issue.

If those steps do not resolve the issue, try this document, Click HERE

I hope this helps resolve this issue completely,

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards
Raj
HP Support