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HP Recommended
HP 14 inch Laptop PC 14-f1000 (2L1B0AV)
Microsoft Windows 11

Guys,

 

There are lots of posts on this topic.

 

My phone and my partners laptop get MUCH faster speeds over WiFi. I'm only getting 30mbps if I'm lucky.

 

There's something wrong with this driver and I have to say HP's support line has been very disappointing. Which is a shame as otherwise REALLY pleased with this dinky laptop.

 

Any suggestions?

 

Thanks,

Richard

 

3 REPLIES 3
HP Recommended

Hi, Richard:

 

Other than replacing that lousy card with a better one, the only suggestion I can offer would be to install the latest W11 Wi-Fi driver HP has for the RTL8822CE:

 

Restart the PC after installing the driver.

 

2024.10.228.3       04/18/2023

 

https://ftp.hp.com/pub/softpaq/sp148001-148500/sp148266.exe 

 

If the driver doesn't help, and you feel comfortable taking the notebook apart and replacing the Wi-Fi card, this one may work:

 

Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro   HP part # L35282-005.

 

This is the same card that HP installed in my x360 15-ee0047nr notebook which has an AMD Ryzen 5 4500U processor.

 

Below is the link to the service manual.

 

Maintenance and Service Guide (hp.com)

 

Be very careful removing and reattaching the thin and delicate antenna wires.

 

Your notebook does not have a service teardown video, but here is a video for how to remove and replace a Wi-Fi card.

 

Yours would be pretty much the same but you will have to deal with two antenna wires.

 

The Wi-Fi card removal and replacement procedure starts at 3:55 into the video.

 

Removing & replacing parts for HP 14-dq0000 Laptop PC | HP Computer Service - YouTube

 

 

 

HP Recommended

Thanks Paul,

 

Not sure the card's the problem.

 

I have a TP-Link AC600 that works a treat on my old Windows 10 laptop.

 

I disabled the Realtek card and tried running the AC600. Only got 7mbps out of it!

 

I got all excited when I got the message an updated BIOS is available.

 

But that didn't help either.

 

Thanks for your help,

Richard

HP Recommended

You're very welcome, Richard.

 

Unfortunately, I wouldn't be able to help you troubleshoot the problem further.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.