cancel
Showing results for 
Search instead for 
Did you mean: 
KIMMIE16
Level 2
14 6 1 2
Message 1 of 7
263
Flag Post

Solved!

replaced the RALINK WLAN RT5390F 8021.1 B/G/N WIRELESS ADAPTER

HP Recommended
HP PAVILION G7 2010 NR
Microsoft Windows 10 (64-bit)

I replaced the wireless adapter for this HP Pavilion G7 notebook and having trouble connecting to the router.  i can not find the drivers to install to see if that might be the problem  the wireless card being replaced is RALINK WLAN RT5390  Any help fixing this problem  can you replace with a universal wireless adapter or do you have to use the same brand (which i can not find)   part number 670691-001  please help  this is driving me crazy

6 REPLIES 6
Paul_Tikkanen
Level 21
Level 21
129,074 119,252 19,471 29,755
Message 2 of 7
Flag Post
HP Recommended

Hi:

 

That card doesn't work with the newer builds of W10. 

 

Here is the W10 driver for it, but I doubt it will solve the problem.

 

5.0.57.0 

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71571.exe

 

What I recommend you do is to take a chance on this dual band wifi card with bluetooth...

 

Broadcom BCM943228HMB 802.11abgn 2×2 Wi-Fi Adapter, Broadcom Bluetooth 4.0 Adapter HP part # 730668-001.

 

You should be able to find this card on eBay.  Search by the HP part number, not the model of the wifi card.

 

730668-001 | eBay

KIMMIE16
Author
Level 2
14 6 1 2
Message 3 of 7
Flag Post
HP Recommended

Than you.  I am going to order the part and install it.  I will let you know if it worlks.  

Reply
0 Kudos
KIMMIE16
Author
Level 2
14 6 1 2
Message 4 of 7
Flag Post
HP Recommended

I also tried to update the  W10 driver for it, but I doubt it will solve the problem. 5.0.57.0 .  I don't know if it is going to work or not.  But I will let you know once i receive the new WIFI card  Thanks again for your help

Reply
0 Kudos
Paul_Tikkanen
Level 21
Level 21
129,074 119,252 19,471 29,755
Message 5 of 7
Flag Post
HP Recommended

You're very welcome.

KIMMIE16
Author
Level 2
14 6 1 2
Message 6 of 7
Flag Post
HP Recommended

Thank you very much for the help on fixing my Wireless Adapter.  I ordered the: 

Broadcom BCM943228HMB 802.11abgn 2×2 Wi-Fi Adapter, Broadcom Bluetooth 4.0 Adapter HP part # 730668-001 from Ebay the same day you told me to replace the one i had in my laptop with the one mentioned above and it arrived today and i installed it today and the WIFI connected right away, no problem.  Very easy installation. Thanks for the knowledge about these older laptops and how to fix them without spending a lot of money.  If i have any other questions, i will definitely come to the Community.  Very knowledgeable.  

 

Paul_Tikkanen
Level 21
Level 21
129,074 119,252 19,471 29,755
Message 7 of 7
Flag Post
HP Recommended

You're very welcome, and thanks for letting us know the results of your notebook's WiFi card upgrade project.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation