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1 REPLY 1
07-19-2020 08:34 AM
Welcome to the HP Support Community.
To assist better -
- How is the printer connect to the device USB or wireless?
If wireless ,
- What is the status of the wireless light on the printer, steady or blinking?i
- Is the printer connected to home or public network?
- I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?
Keep me posted.
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