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‎08-18-2020 11:10 AM

HP Recommended
Product: HP EliteBook Folio 1040 G1
Operating System: Microsoft Windows 10 (64-bit)

my sim card is activated while i am using mobile . but after inserting into laptop slot network tower is not showing .so that i am not able to connect with network . please guide me . 

6 people had the same question
1 REPLY 1

‎08-18-2020 11:50 AM

HP Recommended

Hi:

 

All Elitebook Folio 1040's  have SIM card slots.

 

What 90% of them don't have is the optional but required WWAN card that is needed to connect to the cellular service.

 

Your notebook has to have one of these WWAN adapters, which would be listed in the device manager under the Network Adapters device manager category.

 

HP lt4111 LTE/EV-DO/SHPA+ Mobile Broadband Module

HP lt4112 LTE/HSPA+ Mobile Broadband Module (EMEA only) 
HP hs3110 HSPA+ Mobile Broadband Module 

 

If your notebook does not have either of those devices listed, then you will not be able to connect using cellular service.

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