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‎07-30-2023 07:33 PM

HP Recommended
Product: HP EliteBook 835 G8 Notebook PC (1W3K3AV)
Operating System: Microsoft Windows 10 (64-bit)

I have a very strange problem with my new laptop, fresh out of the box, a few days of use, today I decided to connect the charger again to recharge the battery (hp 65w part number L25298-001) and I just connect it to the laptop (which I had a 60% battery) I began to notice the wifi very slow and with packet loss.

All the drivers are updated, both from windows and from the hp smart support assistant
To corroborate the behavior, I disconnect the charger and the speed normalizes.
I am going to leave some examples of packet loss to my gateway with the charger connected and without the charger connected.

First image, summary of 100 packages sent and received with the charger connected.
Second image, summary of 100 packages sent and received without the charger connected.
resume 100 packets with charger onresume 100 packets with charger onresume 100 packets without chargerresume 100 packets without charger

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