• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-08-2024 04:45 AM

HP Recommended
Product: OMEN Laptop - 15-en0002ax
Operating System: Microsoft Windows 10 (64-bit)

hi, my laptop has two problems

1st. it makes crackling sound when using inbuild speakers. not always but most of the time.

2nd. my bluetooth stoped working after i reset my pc. it used to connect with other devices just fine but now it paired but not connected. when i click of connect it says "That didn't work. Make sure your Bluetooth deviceis still discoverable, then try again" but my device is descoverable. they even connect to each other but not to my laptop for some reasons. i have tryed youtube, trubleshoot, updated my drivers and even clean reset my pc but still dont work. PLEASE HELP

1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.