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‎12-01-2018 06:34 PM

HP Recommended
Product: HP Spectre X2 12-c12dx
Operating System: Microsoft Windows 10 (32-bit)

the stylus pointer got somehow a bit wacky by teleporting back and forth to the downside of the screen.. is this normal?20181202_083120.jpg

1 REPLY 1

‎12-05-2018 02:02 PM

HP Recommended

@Hamdhan

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

 

I understand you have HP stylus issues with your HP Spectre X2 12-C12dx,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did you make any software or hardware changes on your laptop?
  • When was the last time it worked fine?
  • Have you tried any troubleshooting steps?

    ​​​​​​​​​​​While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix:

 I suggest you go to the control panel. 

 

Here are steps:

  • Type calibrate in the Windows search field and then click Calibrate the screen for pen or touch input. ...
  • Click Calibrate. ...
  • Select Pen Input. ...
  • Follow the instructions on the screen. ...

In the Digitizer Calibration Tool dialog box, click Yes to save the calibration.

 

Hope this helps! Keep me posted for further assistance.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!​​​​​​​

ECHO_LAKE
I am an HP Employee

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