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HP Recommended
hp pavillion laptop

any time I try and connect to a site, I get the message 'your connection isn't private. Attackers may be trying to steal your information'

1 REPLY 1
HP Recommended

Hi @lilia9152,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.


It seems like you're encountering a security warning when trying to access websites on your HP Pavilion laptop. This error message usually indicates an issue with the website's SSL certificate or your device's internet settings. Here are some steps you can try to resolve the issue:

 

Check Date and Time Settings: Ensure that the date and time on your laptop are set correctly. Incorrect date and time settings can trigger SSL certificate errors.

Clear Browsing Data: If you're using a web browser, try clearing your browser's cache, cookies, and browsing history. Sometimes, corrupted data can cause security warnings.

Update Browser: Ensure that your web browser is up to date. An outdated browser may have security vulnerabilities that can trigger such warnings.

Try Another Browser: If the issue persists, try accessing the websites using a different web browser to see if the problem is specific to one browser.

Antivirus and Firewall: Check if your antivirus or firewall settings are blocking the connection. Temporarily disable them and see if the issue persists.

Check Network Connection: Make sure you are connected to a secure and reliable network. Unstable or public networks may sometimes trigger security warnings.

Reset SSL/TLS Settings: You can reset your browser's SSL/TLS settings to default. This can be done in your browser's settings or preferences.

 

I hope this helps. 

 

Take care and have a good day.-

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.