unable to connect to college wifi

[phanisami]

my laptop is not connecting to college wifi as every one's laptop are connecting to wifi
but my laptop to able to connect to my mobile wifi hotspot 
I have reinstalled the OS, driver
and I also used external wifi dongle, eve though it is not able to connect to it

so, please rectify my problem as soon as possible.  because I need to do my projects

[A4Apollo]

Hi! @phanisami,

Do you need authentication to login to the college wireless network?

Are you able to connect to the network using an ethernet connection?

Have you connected to this WiFi in the past?

So if you have connected to it in the past, can you remove the profile? 

Click the Network icon on the lower right corner of your screen. 
Click Network settings. 
Click Manage Wi-Fi settings. 
Under Manage known networks, click the network you want to delete. 
Click Forget. The wireless network profile is deleted. 

Try this, then try to reconnect to the wireless. 

Open Start, type: CMD 
Right click CMD 
Click Run as administrator 

At the command prompt, type: 

netsh int ip reset 

Hit Enter 
Exit the prompt then restart 

Open Start > Settings > Update & security > Troubleshoot 
Scroll down 
Click Network adapters 
Click Run the Troubleshooter 
 

Lastly, Try updating the wireless drivers and BIOS on the PC to the latest version and check if the issue persists.

Update the wireless drivers on the PC using this link. Click Here

Note: Before uninstalling the wireless drivers make sure the PC is connected with an ethernet connection. 

Also, update the BIOS using this link. Click Here

Hope this answers your query!

Have a great day! 🙂

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