cancel
Showing results for 
Search instead for 
Did you mean: 
ktihor
New member
1 0 0 0
Message 1 of 2
110
Flag Post

wifi and bluetooth adapter missing

HP Recommended
HP au623tx
Microsoft Windows 10 (64-bit)

not able to connect through wifi and even bluetooth is not working

1 REPLY 1
banhien
Level 19
Level 19
92,786 92,664 11,995 25,575
Message 2 of 2
Flag Post
HP Recommended

@ktihor 

 

Is your machine an HP Pavilion - 15-au623tx ? Its specs

 

        https://support.hp.com/au-en/document/c05349013

 

It has Intel® 802.11ac (1x1) Wi-Fi® and Bluetooth® 4.2 Combo (Miracast compatible) part #  863934-855.

 

Please download and install

    Wifi:  https://ftp.hp.com/pub/softpaq/sp99001-99500/sp99225.exe

    BT:    https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101769.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation