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Message 1 of 9
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Solved!

wifi button on 840 g3 not working with windows 7 enterprise 64 bit

HP Recommended
HP 840 G3
Microsoft Windows 7 (64-bit)

Dear Support Team,

 

could you help me to check on hp 840 G3, cos wifi button is not working with windows 7 enterprise 64 bit.

i have try to install all driver but stiil cannot. (we can used the Wifi as normal only button is not working not change the color light).

 

Thanks

Regards

Sopheak

 

 

8 REPLIES 8
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Message 2 of 9
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HP Recommended

Please check BIOS setting

1. Advanced

2. Built-IN Device Options

3. Uncheck Lock Wireless Button

lockwirelessbutton.JPG

 

Install hotkey support software

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7815295&swItemId=ob_164975_1&swEnvOid=406...

I am an HP employee.
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Message 3 of 9
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Hi!

 

I've tried the suggested with button lock in bios and installed the hotkey software. But still the wireless-button is not working. The wireless netork i working tough but in case of lost connection the wireless can't reconnect. In this situation the button is a good tool to use to reset the connection. But I just can't get it to work. The computer is a HP Elitebook 840 G3. Please help!

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Message 4 of 9
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I have the same exact problem. The wireless button will not toggle on/off unless I turn off the laptop, then boot it back up and immediately push the wireless button, then it will turn on. But then, after I do turn on the wireless, I can't get it to recognize any wireless networks.

 

is there a driver or some other software that needs to be updated? 

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Message 5 of 9
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Same problem here.  Wi-Fi buttom will not work.

reinstalled twice.

I have used HP Softpack for applications  , HP hotkey support is installed.

No check box in "lock Wifi key" (what a odd fiture...)

speaker key is working.

 

This means that the laptop can´t be used in air plains etc.

PLS fix HP.

 

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Message 6 of 9
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My company keeps the BlueTooth disabled on all of our laptops. On the G3, I found that if I enabled the BlueTooth in the BIOS, the WiFi functioned normally.

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Message 7 of 9
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Please install HP Hotket Support

 

please download from Link Below:

 

https://www.dropbox.com/s/3pgsmkfznt6pi44/setup.exe?dl=0

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Message 8 of 9
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Hi, we have the same problem with several G3 editions, also the 840 G3! Please advise. We have updated the Hotkey, drivers and bios, but no luck! Please fix this HP. We are running Windows 7 x64 Ent.

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Message 9 of 9
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Hi,

 

Could you try re-install windowns again then install driver Wifi restart one, then you try to install hotkey.

cos i have process like this about 80 laptops is working fine.

 

Thanks

Sopheak

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