-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- wifi icon blinking, status showing offline

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1 REPLY 1
04-19-2024 05:17 AM
Hi @Aarongr03,
Welcome to the HP Support Community.
I'd be happy to help you!
I understand that you are facing issues with the printer offline.
Restart devices
- Restart your computer or mobile device, printer, and router to clear any error states.
- Disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to.
- If the printer is available and has a ready status, the issue is resolved. You do not need to continue troubleshooting.
- Press the Power button to turn off the printer. If the printer does not turn off, disconnect the power cord from the printer and from the power source.
- Turn off the computer or mobile device that the printer was set up with.
- Restart the router.
- Reconnect the power cord to the printer and to a wall outlet.
- NOTE:
- HP recommends plugging the printer directly into a wall outlet.
- Turn on the computer or mobile device.
- Check the connection to make sure the same network is used by the printer and the device.
- Computer or mobile device: Open the list of available networks and make sure it is connected to the correct network.
- Printer: Check the Wireless light
on the control panel. If it is solid blue the printer is connected.
Click here for the remaining steps.
Update the firmware. Click here
Hope this helps! Keep me posted for further assistance.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.