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‎07-09-2025 04:54 AM

HP Recommended
Product: HP OmniBook 5 Flip 14 inch 2-in-1 Laptop PC 14-fp0000 (B09FFAV)
Operating System: Microsoft Windows 11

I have to keep resetting my wifi network adapter.  is this a computer issue or my internet provider's issue?

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3 REPLIES 3

‎07-09-2025 05:20 AM

HP Recommended

Hello and welcome to the HP Community.

 

If the your Wi-Fi adapter is faulting, it should be logged in Windows Event Viewer > System log around the time/date of the drop-outs.

 

How are you resetting your Wi-Fi adapter?

 

IT Professional & Independent Advisor
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‎07-09-2025 06:06 AM

HP Recommended

a trouble shooting screen comes up and has a list of things to try.  i click on reset network adapter and am reconnected to the internet.

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‎07-09-2025 07:43 AM

HP Recommended

OK. It would be advisable to check for any driver updates on HP's website here:

 

https://support.hp.com/us-en/product/product-specs/hp-omnibook-5-flip-14-inch-2-in-1-laptop-pc-14-fp...

 

It would be best to use the Detect my software and drivers option to scan your PC.

 

Let me know how you get on.

 

 

IT Professional & Independent Advisor
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