-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- wifi problem

Create an account on the HP Community to personalize your profile and ask a question
10-01-2024 04:30 AM
Hi @LAPTOP-L2RMHFA6,
Welcome to the HP Support Community.
I'd be glad to help you!
I understand that you are having issues with the wifi.
Make sure, your printer and your device are on the same network as 2.4GHZ only.
To be able to answer you effectively, we need some information.
Could you elaborate more on the issue?
Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?
What device are you using the printer with a Windows computer, Mac, Android, or iPhone?
May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Nal_NR-Moderator
I am an HP Employee