will connect to wifi but will not connect to internet

[mitch1980]

i have a hp pavilion dv7 that will connect to the wifi easy. But the internet will not connect can not update or download anything.

[Paul_Tikkanen]

Hi:

What operating system are you running on your dv7, and what is the model name and number of the wireless network adapter?

You can find the model wifi adapter your notebook has by going to the device manager, click to expand the Network adapters device manager category and there you will find the name and model number of the wireless network adapter.

[mitch1980]

hi my adapter is  Atheros AR5007 802.11b/g

[Paul_Tikkanen · Accepted solution]

Hi:

If you are running Windows XP, Vista or W7, this driver should resolve the problem for you.

9.2.0.444

https://ftp.hp.com/pub/softpaq/sp54501-55000/sp54972.exe

[mitch1980]

that worked got me connected but now im showing a error code 0x80072 efe. and it wont show full web pages

[Paul_Tikkanen]

Unfortunately, I wouldn't be able to help you with that.

If you are using XP or Vista, I suggest that you install the latest version of the Firefox browser that is supported for those operating systems, because IE8 and IE9 don't work anymore for today's modern webpage design.

Download Firefox Browser — Fast, Private & Free — from Mozilla

If you are running W7, install the Edge browser for Windows 7 from the link below.

Download Microsoft Edge Browser | Microsoft

Googling the error code also brings up some suggestions for fixing the issue, such as this one...

Two Easy Fixes for Windows Update Error Code 0x80072efe (helpdeskgeek.com)