will my ethernet/network/lan card/adapter support gigabit broadband speeds via wired connection

[bdmd0430]

Hello:) I have gigabit broadband service but am only getting 200-300mbps down over wired ethernet connection to my laptop, compared to 700-900mbps down to a different laptop over wired connection (that other laptop, a Lenovo X1 Carbon with an Intel Core i5vPro has an Intel ethernet connection (3) I218LM ethernet adapter). I checked both devices back to back multiple times using the exact same ethernet connection.  I am wondering if my laptop network card/adapter will or will not support higher speeds.  Here is what I have:

laptop: hp laptop 15-bs0xx, intel core i3-7100u cpu @2.40ghz, 4.00gb ram, windows 10 home 64 bit

network adapters: Realtek PCIe GbE family controller #2; Realtek RTL8723DE 802.11b/g/n PCIe adapter

I know my wireless receiver in the laptop is not dual band and is only 2.4Ghz, so I know it will not achieve the speed that a dual band ac would at 5Ghz.  However, I want to know if should be getting faster speeds via a wired connection (plugging in ethernet cable from router/switch into laptop ethernet port).  I am not an IT expert so I have provided as much info as I could get below (even though I don't know what most of it means).

Here are my  network adapter settings for both the PCIe GbE controller and for the 802.11b/g/n PCIe adapter in the HP laptop:

Realtek PCIe GbE Family Controller #2: Driver date 12/6/2018, verson 10.32.1206.2018

Advanced EEE disabled

ARP offload enabled

Auto disable gigabit disabled

Energy efficien ethernet enabled

Flow control rx and tx enabled

Gigabit lite enabled

Green ethernet enabled

Interrupt moderation enabled

IPv4 checksum offload RX and Tx enabled

Jumbo frame disabled

Large send offload v2(IPv4) enabled

Large send offload v2 IPv6) enabled

Max number RSS queues 4 Queues

Network address (not present, I am disconnected while typing this)

NS offload enabled

Power saving mode enabled

Priority and VLAN enabled

Received buffers 512

Receive side scaling enabled

shutdown wake on LAN enabled

speed and duplex 1.0gbps full duplex

tcp checksum offload ipv4 rx and tx enabled

tcp checksum offload ipv6  rx and tx enabled

transmit buffers 128

udp checksum offload ipv4 rx and tx enabled

upp checksum offload ipv6 rx and tx enabled

wake on magic packet enabled

wake on pattern match enabled

wol and shutdown link speed 10mbps first

Realtek RTL8723DE 802.11b/g/n: Driver date 8/7/2019, version 2024.0.10.106

802.11d enabled

802.11n channel for 2.4ghz auto

ARP offload for WoWLAN enabled

Beacon interval 100

classroom mode disabled

FAT channel intolearnt disabled

GTK rekeying for WoWLAN enabled

HT mode enabled

mixed mode protection CTS-to-self enabled

NS offload for WoWLAN enabled

Preamble load short and long

Roaming aggressiveness 1. disable

Sleep on WoLAN disconnect disabled

Transmit power highest

Wake on magic packet enabled

Wake on pattern match enabled

Wireless mode 802.11b/g

Thank you in advance for any input you can provide!

[banhien]

@bdmd0430 

What EXACTLY is your hp laptop 15-bs0xx  ? For example  HP Notebook - 15-bs031wm, its specs

      https://support.hp.com/au-en/document/c06309350

Probably your machine uses SAME Integrated 10/100/1000 GbE LAN chip. If Yes, it supports  1Gb line. Again, what is your machine ?

Regards.

[bdmd0430]

Thank you Banhien.  I pulled the laptop info from the system info screen and that was what was listed. However, I finally found the original box it came in and it is listed as HP Laptop 15-bs051od.

Thanks again, and let me know if I can provide other info.

[banhien]

@bdmd0430 

The specs of your machine is

   https://support.hp.com/au-en/document/c05561145

Yes. it has   Integrated 10/100/1000 GbE LAN.

Please try a CAT 6 cable and set auto negotiate for NIC, hope this helps.

Regards.

[bdmd0430]

Where do I set auto negotiate for NIC?  Is that a setting in the network adapter?  If so I have not found it.

I have ca5e wiring throughout my home, and used a cat 5e cable for the tests I mentioned previously, yielding 700-900mbps down on the Lenovo but 200 down on the HP.  I am unable to access the adapter settings on the Lenovo for comparison because it is my work machine and I do not have administrator access.

thanks!