-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- windows 7 driver

Create an account on the HP Community to personalize your profile and ask a question
12-11-2016 04:46 PM - edited 12-11-2016 04:47 PM
Hello.
I just got a new laptop, it came with Windows 10. I installed windows 7 64-bit but I can't find the proper drivers for network, video, usb etc.
I did find one driver that work related to ethernet, but the connection is very bad, I manage to install the wlan driver by going to device manager and clicking in "Update Driver Software" but it's the same. The wifi works a few minutes then goes in "Unidentified network" message.
Where can I find the proper drivers for windows 7?
Thanks
Solved! Go to Solution.
Accepted Solutions
12-11-2016 05:26 PM
Hi:
First install the amd chipset drivers and restart the pc. Those will install the smbus and usb 3 controllers.
You want the first file listed on the webpage.
http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064
Graphics: Install and restart the PC. You want the first file listed on the webpage.
http://support.amd.com/en-us/download/apu?os=Windows%207%20-%2064
Ethernet: Download, unzip and run the setup application from 2nd driver on the list at the link below...
What model wireless network adapter does your notebook have?
I will see if I can find a better driver than the one windows update installed.
12-11-2016 05:26 PM
Hi:
First install the amd chipset drivers and restart the pc. Those will install the smbus and usb 3 controllers.
You want the first file listed on the webpage.
http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064
Graphics: Install and restart the PC. You want the first file listed on the webpage.
http://support.amd.com/en-us/download/apu?os=Windows%207%20-%2064
Ethernet: Download, unzip and run the setup application from 2nd driver on the list at the link below...
What model wireless network adapter does your notebook have?
I will see if I can find a better driver than the one windows update installed.
12-11-2016 08:57 PM
Thanks a lot for the response.
I installed the drivers that you mentioned and all of them finally worked. Thanks
I also managed to install the Wireless driver, I ended up installing the driver listed on the HP webpage for this laptop model, the following driver has been working fine so long:
Realtek RTL8723BE/RTL8188EE 802.11b/g/n 2023.40.801.2016 Rev.A 42.7 MB 13 de sep. de 2016
I hope it continues that way, either way, my network adapter model is PCI\VEN_10EC&DEV_B723&SUBSYS_81C1103C&REV_00
Thanks again.