wireless mouse

[hardrock3]

how can I connect an hp wireless X3000 G3 mouse to an hp omen laptop?

[A_Gayathri]

Hi @hardrock3 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to connect your HP Wireless X3000 G3 Mouse to your HP OMEN 16.1-inch Gaming Laptop, follow these steps:
 

1. Check the Mouse Type

• USB Receiver-Based Mouse: This mouse uses a small USB dongle (receiver) to connect.
• Bluetooth Mouse: This mouse connects via your laptop’s built-in Bluetooth. Verify which type of connection your mouse supports by checking its user manual or packaging.

2. Steps for a USB Receiver-Based Mouse

1. Insert the Receiver:
   • Plug the USB receiver into an available USB port on your laptop.
2. Turn on the Mouse:
   • Check if there's an on/off switch on the underside of the mouse, and switch it to "On."
3. Wait for Driver Installation:
   • Windows 11 should automatically detect the device and install the necessary drivers. A notification will appear once it's ready to use.
4. Test the Mouse:
   • Move the mouse to check if the cursor moves on the screen.

3. Steps for a Bluetooth Mouse

1. Enable Bluetooth on Your Laptop:
   • Press Windows + A to open the Action Center.
   • Click the Bluetooth icon to turn it on.
2. Turn on Pairing Mode on the Mouse:
   • Hold down the pairing button (usually found underneath the mouse) until the LED indicator starts blinking.
3. Pair the Mouse with Your Laptop:
   • Go to Settings > Devices > Bluetooth & Devices.
   • Click Add Device > Bluetooth.
   • Select your HP Wireless X3000 G3 Mouse from the list of available devices.
4. Complete the Pairing Process:
   • Follow any on-screen prompts to finish pairing.
5. Test the Mouse:
   • Move the mouse to ensure it’s working correctly.

Troubleshooting

• Mouse Not Responding:
  • Ensure the mouse has working batteries and is switched on.
  • For a USB receiver, try connecting it to a different USB port.
• Connection Issues:
  • Restart your laptop and attempt the pairing process again.
  • Ensure there are no other wireless devices interfering with the connection.
• Driver Updates:
  • Open Device Manager (Windows + X > Device Manager).
  • Locate your mouse under Mice and Other Pointing Devices.
  • Right-click and choose Update Driver.

I hope this helps. 

Take care and have a good day.

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