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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Re: won't connect to internet

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01-29-2017 04:06 PM
Like the name says, I need help. I think all I need is the driver software for my network and my ethernet controllers. If it's any help, here's the hardware ids. I would get the software myself, but I'm afraid it's just too confusing for me.
network controller
PCI\VEN_1814&DEV_539A&SUBSYS_1839103C&REV_00
PCI\VEN_1814&DEV_539A&SUBSYS_1839103C
PCI\VEN_1814&DEV_539A&CC_028000
PCI\VEN_1814&DEV_539A&CC_0280
eternet controller
PCI\VEN_10EC&DEV_8136&SUBSYS_1845103C&REV_05
PCI\VEN_10EC&DEV_8136&SUBSYS_1845103C
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200
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01-29-2017 05:11 PM
Hi:
Yes you need the drivers for the wireless and ethernet controllers...
Here they are...
This package contains the driver installation package for the Ralink Wireless LAN Controllers in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58586.exe
This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.
01-29-2017 05:11 PM
Hi:
Yes you need the drivers for the wireless and ethernet controllers...
Here they are...
This package contains the driver installation package for the Ralink Wireless LAN Controllers in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58586.exe
This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.