Note on archived topics.
04-12-2014 07:04 AM
My HP Pavilion DM4 is showing 0% available (plugged in, charging).
As soon as I disconnect AC, laptop turns off.
I tried following but problem is still there:-
1.) Switched off laptop.. Disconnected all wires. Pulled out battery from laptop keeps pressing power button for 30 seconds. Reconnected battery switched on Laptop and when the OS comes up. Issue is till seen.
2.) In Windows 7, Under the Batteries category, Uninstalled "Microsoft ACPI Compliant Control Method Battery" and after that on the Device Manager taskbar, clicked Scan for hardware changes. After that device manager detects Microsoft ACPI Compliant Control Method Battery component and reinstalls it. But even after that problem is not solved.
Please help me out.
04-15-2014 11:33 AM - last edited on 03-06-2017 12:51 PM by OscarFuentes
Hi VibhorJain, welcome to the HP Forums. If your battery is not powering the notebook, and will not charge there is likely hardware failure. This troubleshooting document will help you narrow down the cause: Battery Does not Power Notebook or Hold a Charge
Let me know how it turns out.
04-21-2014 03:44 AM
No It doesn't turn out.
I googled and tried some other scenario that solved the issue.
I followed following:-
1.) Windows is up and running and Laptop is on using AC with battery connected.
2.) I turned the window off using shut down command.
3.) Keeping Power Adaptor ON, I deattached the battery and after few seconds connected the battery again with Power Adaptor ON.
4.) Now I turned On Laptop windows. Now I started charging and showing 3% available (plugged in, charging).
I Hope this will help some other person.