8540w pointstick problem

mgc_53 · ‎03-12-2017

TrackPoint does not work

Updated mouse driver installed

I checked the cable connection

Does Bios have a setting

my English is not very good. sorry

thanks.

kelmers · ‎03-22-2017

Be sure to install the latest Synaptics driver from HP, currently 15.0.17.2,

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=4096176&swItemId=ob_100375_2&swEnvOid=405...

If the TouchStyk is still disabled after installation, right click on the Synaptics Pointing Device icon in the system tray, click pointing device properties. When the dialog box opens, click the TouchStyk tab

I work for HP.

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kelmers · ‎03-22-2017

- and after you open the TouchStyk tab, ensure that the "enable" button is grey, which means that it is enabled.

I work for HP.

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mgc_53 · ‎03-22-2017

Device not visible