Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-26-2015 09:00 AM

HP Recommended
Product: Pavilion 15-eo17AU
Operating System: Microsoft Windows 10 (64-bit)

undefined

undefined

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-28-2015 02:14 PM

HP Recommended

Hello @rahul22roy,

 

Welcome back to the HP Support Forums!

 

I understand that you are having an issue with your notebook starting, and wanted to assist you!

 

First, please try reviewing the following document, and let me know how it goes:

HP PCs - Error Messages Display on a Black Screen during Startup or Boot (Windows 10, 8, 7)

 

Please let me know if this information helps you resolve the issue by marking this post as  "Accept as Solution" , this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!

View solution in original post

2 REPLIES 2

‎10-26-2015 10:00 AM

HP Recommended
I was unable to open my laptop. Please help me to fix this problem as soon as possible.

‎10-28-2015 02:14 PM

HP Recommended

Hello @rahul22roy,

 

Welcome back to the HP Support Forums!

 

I understand that you are having an issue with your notebook starting, and wanted to assist you!

 

First, please try reviewing the following document, and let me know how it goes:

HP PCs - Error Messages Display on a Black Screen during Startup or Boot (Windows 10, 8, 7)

 

Please let me know if this information helps you resolve the issue by marking this post as  "Accept as Solution" , this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.