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05-28-2011 09:37 AM
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12-30-2012 07:13 AM - edited 12-30-2012 07:24 AM
Was the issue ever solved?
I have the 14 inch envy with the backlight keyboard and I3 processor that was on sale the day after christmas from office depot (they don't have that many different models, came with Windows 8 of course)
I just noticed the redlight illuminated by the mouspad on mine as well and it just means it's off as far as I can tell. I'm using an external wireless mouse and changed the mouse settings so that when an external mouse is detected it turns off (red light comes on). As soo as I unplug the wireless reciever on my laptop though the mousepad immediately comes back on and the red light turns off.
03-06-2013 02:09 PM
I have been having the SAME problem with the red light. If I tap on it twice the red light turns on, my mouse disappears and nothing seems to turn it off. And the only way to get rid of the light it to shutdown my laptop. It's quite annoying as everytime this happends, I have to shutdown my laptop. I've tried tapping on the light, but nothing happeneds. What seems to be the reason for this?
03-13-2013 05:10 PM
It's a little counter-intuitive at first but the red light is meant to bring your attention to the fact that the touchpad is off because by default it is always on.
There may be a rectangle or an indention or maybe just a light in the top left corner of the touchpad. See #1 in the image below:
When you double tap on that are of the touchpad, it will turn off if it was on. Wait a second or two. When you double tap it again, it will turn on if it was off.
Light ON = Touchpad OFF
Light OFF = Touchpad ON
Double Tap #1 to toggle ON and OFF
Like I said, I know that may seem a little backwards but because the touchpad is normally always on, most user's preference is to not have the light glaring at them constantly, especially if working on the notebook at night. It is also meant to draw your attention to something being different, for instance if the touchpad got turned off accidently. I hope I explained that in a way that makes sense.
Another way that the touchpad can be toggled off is if an external USB mouse is plugged in.
I hope this explanation helps. Please let me know if there are any other questions 🙂 I'll keep an eye out for your reply.
03-13-2013 05:14 PM - last edited on 02-22-2017 02:29 PM by OscarFuentes
Also here is a document explaining all of the ins and outs of the touchpad (aka clickpad) including turning it on and off and gestures that can be used on notebooks that support multi-touch gestures.
Hope this helps!