ACPI\HPQ0004\3&11583659&0

[ukhamong]

Hi my product model is HP pavilion 15 e014Tx & opareting system 8.1. I could no find this drivers

[ ACPI\HPQ0004\3&11583659&0 ]

[ACPI\HPQ6001\3&11583659&0 ]

[banhien]

Hi,

For the first one, please try HP ProtectSmart:

    http://ftp.hp.com/pub/softpaq/sp61001-61500/sp61037.exe

For the second one, it's the Wireless button:

   http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58720.exe

Regards.

[CherylG]

ACPI\HPQ0004:

http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66078.exe

[elmimmo]

What would be required driver for an HP Pavilion Sleekbook 14-b000ss? I am getting the same "unknown device" and the drivers page for that model has no similar software that I can tell.

[maugiord]

Accept as Solution

[сергей30]

спасибо все замечательно тож не мог найти драйвер

[Duane_D]

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

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Thank you for your understanding

[vitalikkontr]

oh,thanks a lot really helped.

[Gstar1]

Device manager showed unknown device after upgrading HP DM4 with ssd.  The uknown device could not be identified nor drivers located for it.   I  checked the event log  and found the name of device was the code above which I copy pasted into google search.  I landed on this page in this discusssion, clicked on HP drive guard link, downloaded, ran, installed. Now there are no unknown devices.

However, I do have a question.  Why is there  a Point of Sale remote device in device manager ( there before and after above issue) and my network connected devices shows a  POS infared scanner somewhere. Why is this? What is this?

[Gstar1]

Device manager showed unknown device after upgrading HP DM4 with ssd.  The uknown device could not be identified nor drivers located for it.   I  checked the event log  and found the name of device was the code above which I copy pasted into google search.  I landed on this page in this discusssion, clicked on HP drive guard link, downloaded, ran, installed. Now there are no unknown devices.

However, I do have a question.  Why is there  a Point of Sale remote device in device manager ( there before and after above issue) and my network connected devices shows a  POS infared scanner somewhere. Why is this? What is this?