After resetting my notebook back to factory settings i have am opening screen with 2 options. 1: administrator which says access denied 2: other user with username and password which it doesnt recognise what i normally use to sign in. Does anyone know how to get by this part? Otherwose its of no use to me whatsoever.
Many thanks for your reply and it worked a treat. The only problem I have now though is I cannot connect the laptop to wireless broadband it will only work through the Ethernet cable which is of no use for the kids.
It says in corner that it's connected but when try a search it comes up connection error message ? Do you have any ideas what's best to try?