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- Notebooks Archive
- After Displaying the HP Logo Screen is Blank ..Not Booting

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06-14-2012 09:10 AM
Hi Techies,
i am using Pavilion DV5 ,recently i am facing a issue ,whenever i switchched on ,Laptop will display the HP logo and then it goes to Blank Screen .
I tried to Boot using a Bootable CD ,But that is also not happening ..What could be the Problem
Thanks in advance
06-14-2012
03:06 PM
- last edited on
02-21-2017
08:12 PM
by
OscarFuentes
Hi,
Check the link below:
Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot
06-16-2012 05:25 AM - edited 06-16-2012 05:26 AM
Use Kaspersky Rescue Disk 10 to scan your computer.
06-17-2012 01:47 AM
To determine is a memory module is causing the failure, try to isolate the problem.
If there are installed 2 memory modules then remove first and then try to startup notebook only with second module. Still not solved?
Insert this first one and remove second module. Still not solved?
If you have compatible module in other laptop then remove modules / module which were / was originaly installed in notebook with problem and use one module from the other notebook. Still not solved?
Prepare a bootable flash drive with Ubuntu (download here) using the instructions from here.
Remove hard drive and try to boot from this flash drive. If this will work then hard drive is faulty.
06-17-2012
07:38 AM
- last edited on
02-21-2017
08:18 PM
by
OscarFuentes
1. Is your notebook still under warranty?
2. Please write your notebook product number (p/n) and country of purchase.
Resource:
How to Locate the Notebook product number (p/n)
3. Please Perform a hard reset.
- Unplug the AC adapter from the notebook PC.
- Remove the battery from the notebook battery compartment.
- Remove the computer from any port replicator or docking station, disconnect cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices.
- Press and hold down the power button for about 1 minute to drain any residual electrical charge from the capacitors that protect the memory.
- Insert the battery and plug the AC adapter back into the notebook PC; but do not connect any of the peripheral devices.
- Press the power button to turn the notebook PC back on.
11-15-2013
09:40 AM
- last edited on
04-20-2016
10:24 AM
by
OscarFuentes
Hi Addisu, sorry to hear that you are having Black screen issues. I have a document for you that I think may help you resolve the issue. Please click on the link that I have provided. http://support.hp.com/us-en/document/c01997899
If this does NOT resolve the issue, please feel free to write back for additional instructions.
Thank you
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP
