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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Welcome Sergy.

 

All  ProBooks and EliteBooks are the same.

 

You will need to contact HP.

 

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html?jumpid=reg_r1002_usen_c-001_title_r0003

 

Or look at this link.

 

http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

 

HP Recommended

Welcome Gergi.

 

You will need to contact HP.

 

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html?jumpid=reg_r1002_usen_c-001_title_r0003

 

Or look at this link.

 

http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

 

HP Recommended

i've been reading the thread you gave me on Mazzif's Password Reset Utility but my EliteBook 9470m is not officially supported so here are a couple of questions:

 

1. Is it safe to try (gamble) using Mazzif's utility? - does not work according to Mazzif

2. If the BIOS gets corrupted with the utility can I recover it like in my desktop's mobo wherein there is a backup BIOS?

3. Can flashing a newer BIOS remove the password? - password is retained after flashing

4. Does removing the motherboard's battery reset the BIOS like desktop motherboards?

 

Thanks for the help.

 

 

edit: got answers to 1 & 3

HP Recommended

2: If you need to update/recover your BIOS, see my post here: http://bit.ly/Kp5yAv

4: Not on elite/probooks

HP Recommended

I have a 6735s (3rd owner) and ofcourse don't have any contact with the original owner to get the password reset.

 

I was able to install a new hard drive after the original hard drive crashed, which I understand negates the ablity to reset the password via standard methods.

 

how should I procceed?

HP Recommended

Welcome Copy.

 

When asked for the password hit enter 3 times.

 

Do you receive a halt code???

 

Is this an EliteBook or Probook???

 

REO

HP Recommended

Not elite or pro

No halt code, I'll try again to confirm.

Its has the shared password with hp support (way out of warrentee).

 

I'l gleen more info this evening, just resolved one issue by joining the forum and thought I';d give this one a shot as well.

 

thank you for the quick responces, first time joining any forum to  get help.

HP Recommended

Copy.

 

Let us know if after the 3 incorrect password you get that halt code.

 

In the mean time I will check our warehouse to see if I have one to test.

 

REO

 

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

HP Recommended

I have the PC with me now.

 

Three times in a row only gets the:         Authenication failed, System locked  screen.

 

Bios information:

 

Bios verision/ Date                     :           Hewlett-Packard 68GPP ver F.0a, 4/7/2009

SMBIOS Version                           :           2.4

Embedded controller version:           94.31

BIOS Mode                                      :          legacy    

 

HP Recommended

Hi I have a HP G7-1117cl with a BIOS password. My halt code is 94820108. Could somebody please help me with the master code?

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