10-31-2014 06:12 PM
I need some help as I cannot remove password from BIOS. I have forgotten it. I have contacted HP Customer Service and recieved the email from HP containing the SMC File.
I have taken the following steps as listed in email
Please follow these steps to clear BIOS password:
Save the attached file with this e-mail to USB key as SMC.BIN and insert to the system (or save the file to the root of drive 😧 HP_TOOLS)
- Press "Windows Key + Arrow UP Key + Arrow Down Key" all keys at same time and turn on the system
- Release all keys and press F10 at HP logo to go to F10 setup to “Reset BIOS security to factory default”
Please make sure USB key is formatted to FAT 32
Is there anything that I am doing wrong. I am also not sure about the date and time in BIOS, is there anyway to check it without putting in the password.
Thanks for the help in advance
Solved! Go to Solution.
10-31-2014 10:32 PM
Follow the suggestions at bottom of post here:
**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***
11-01-2014 02:07 PM
Only 2 options.
Or replace the BIOS chip.
I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.