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- Re: Base System Device Win8 drivers

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08-27-2013 04:25 AM
I have just reformatted my laptop (DV7 3008TX) with windows 8.
On the HP website, there are no options for downloading drivers for Win8.
Also, in the device manager I am getting 3 Base System Device, 1 Multimedia Controller and 2 unknown device driver errors.
Any/all advice would be appreciated.
08-27-2013 04:30 AM
Hi,
Please use the following link to check hardware id from your machine for missing drivers then post back.:
http://www.wikihow.com/Find-Hardware-ID
Regards.
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08-27-2013 06:53 AM
All three Base System Devices come up with the same hardware ID, which is below.
PCI\VEN_197B&DEV_2384&SUBSYS_363C103C&REV_00
PCI\VEN_197B&DEV_2384&SUBSYS_363C103C
PCI\VEN_197B&DEV_2384&CC_088000
PCI\VEN_197B&DEV_2384&CC_0880
Both the unknow device come up with differnet Hardware IDs
ACPI\VEN_ENE&DEV_0100
ACPI\ENE0100
*ENE0100
ACPI\VEN_HPQ&DEV_0004
ACPI\HPQ0004
*HPQ0004
08-27-2013 07:00 AM
ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45045.exe
ACPI\VEN_ENE&DEV_0100
ACPI\VEN_HPQ&DEV_0004
http://ftp.hp.com/pub/softpaq/sp58001-58500/sp58423.exe
ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45046.exe
PCI\VEN_197B&DEV_2384&SUBSYS_363C103C&REV_00
08-27-2013 08:49 AM - edited 08-27-2013 08:52 AM
Worked! Thank you!
However, I did forget to put the multimedia hardware ID in my first post.
Didn't realise until after updating all the other stuff.
Please find the hardware ID below.
I also had this error, but when I tried using the online updater it could not find drivers.
The drivers for this device are not installed. (Code 28)
To find a driver for this device, click Update Driver.
PCI\VEN_1131&DEV_7160&SUBSYS_0A551461&REV_03
PCI\VEN_1131&DEV_7160&SUBSYS_0A551461
PCI\VEN_1131&DEV_7160&CC_048000
PCI\VEN_1131&DEV_7160&CC_0480
EDIT: I unselected your post as the solution because I am now sure if it closes the thread or not. Will select it again once I have fixed the multimedia problem as well. apologize.
08-27-2013 11:44 AM - edited 08-27-2013 02:27 PM
PCI\VEN_1131&DEV_7160&CC_0480
Is ATI Radeon X1600 graphics card adapter.
What is the model no. of your computer and from what country?
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08-27-2013 06:42 PM - edited 08-27-2013 06:52 PM
Apparently that system only came with Windows 7 drivers.
Windows 7 drivers say Nvidia also.
You might try to run Windows Update and see if it installs the drivers for you.
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08-27-2013 07:03 PM
Try these if you have Win8 64bit:
http://www.nvidia.com/object/notebook-win8-win7-64bit-320.49-whql-driver.html
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