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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-01-2016 07:57 AM - last edited on ‎06-01-2016 08:14 AM by Retired

HP Recommended
Product: HP 15-r014tx Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Dear Sir/ Mem, Actually the battery of my notebook is not working at all, its required to replace it and i want to purchase it through HP /other online store. But i am not able to find the specific battery compatible with my notebook. Moreover i am not interested to purchase it via HP service center due to high cost. So please share a link so that i can purchase it through online. I am waiting for for your responses. My HP notebook and Battery details are as follows-

My HP note book details:

Product description: HP 15-r014tx Notebook PC
Product number: J2C54PA
Serial number: [Personal Information Removed]
--------------------------------------------------------
The Battery Details:

HP OA04 notebook battery
HP part Number- 740004-421 (4ICR19/66)
14.8v      2620mAh
------------------------------------------------------

 

                                                                         Thank you

3 REPLIES 3

‎06-01-2016 09:28 AM - edited ‎06-01-2016 09:34 AM

HP Recommended

Use the HP Part Surfer to find the part. Put the serial number in the search box and choose your country.

 

http://partsurfer.hp.com/

 

 

An alternative is to perform a Google search as I did to find a vendor. There are many vendors who selll the part.

https://www.google.com/search?q=HP+part+Number-+740004-421+(4ICR19%2F66)&oq=HP+part+Number-+740004-4...

 

 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎06-06-2018 10:54 AM - last edited on ‎06-06-2018 11:00 AM by Retired

HP Recommended

Dear Sir/ Mem, Actually the battery of my notebook is not working at all, its required to replace it and i want to purchase it through HP /other online store. But i am not able to find the specific battery compatible with my notebook. Moreover i am not interested to purchase it via HP service center due to high cost. So please share a link so that i can purchase it through online. 

My Laptop Details are:

Laptop Model NO.

HP 15-r014tx Notebook PC

Model #:J2C54PA

Serial #:[edited]

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‎06-06-2018 11:01 AM

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you

I work on behalf of HP
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