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1 REPLY 1
04-28-2017 11:17 AM - edited 04-28-2017 11:39 AM
Hi,
Unfortunately the hashing routine for any codes that start with a 'i' have changed, so at the moment your options are down to Contacting HP support.
or
You can still remove a power on password by removing the rtc cell, then holding down the power button for 60 seconds before re-inserting the rtc - the procedure for removing the rtc can be found on Page 39 of your Maintenance & Service Guide. Unfortunately the rtc is on the wrong side of the system board so will require quite a lot of disassembly.
Regards,
DP-K
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Windows Insider MVP

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