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‎04-28-2017 10:37 AM - edited ‎04-28-2017 11:26 AM

HP Recommended
Product: hp model 14-an013nr

hp model 14-an013nr bios password Error i 51851690 after three attempt. can i get the recovery code. 

44739216 didnt work.

1 REPLY 1

‎04-28-2017 11:17 AM - edited ‎04-28-2017 11:39 AM

HP Recommended

Hi,

 

Unfortunately the hashing routine for any codes that start with a 'i' have changed, so at the moment your options are down to Contacting HP support.

 

or

 

You can still remove a power on password by removing the rtc cell, then holding down the power button for 60 seconds before re-inserting the rtc - the procedure for removing the rtc can be found on Page 39 of your Maintenance & Service Guide.  Unfortunately the rtc is on the wrong side of the system board so will require quite a lot of disassembly.

 

Regards,

 

DP-K

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