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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-13-2015 03:13 AM

HP Recommended

ITS OUT OF WARRANTY

WARRANTY: 1Y1Y0Y

‎01-13-2015 03:14 AM

HP Recommended

See my previous post


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‎01-13-2015 03:19 AM

HP Recommended

THE black screen occurs only when i try to update or recover the bios.

aside that the hp bios comes on and freezes

‎01-13-2015 03:45 AM

HP Recommended

Does that mean that you can still use the notebook?


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‎01-13-2015 03:50 AM - edited ‎01-13-2015 03:56 AM

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20150113_105037.jpgi removed the battery and the power cord, when i put them back together again it comes back to the old issue, it comes on and freezes at the bios.

as shown on the image above

 

‎01-13-2015 03:53 AM

HP Recommended

How about when the battery is removed and you have the power adapter powering the notebook.

 

With that configuration, can you boot into Windows without the BIOS hanging?


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‎01-13-2015 04:01 AM

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when i remove the battery the machine still hangs with the bios as shown

20150113_105037.jpg

‎01-13-2015 04:05 AM

HP Recommended

could any of the internal batteries course such a problem?

‎01-13-2015 04:12 AM

HP Recommended

It is more likely that the BIOS rom file is corrupt. Sometimes a hard disk with a controller problem can cause something similar to this. Can you remove the hard disk and then start it up with only the power adapter conected? 


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‎01-13-2015 04:19 AM

HP Recommended

i removed the hard disk and started it up but still having the same problem

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