Black Screen on Hp Pavilion dv7 Notebook

[MarkJMcCann]

Hi,

I have the exact same issue with my DV7 and the solution earlier hasn't worked. Anybody got any ideas?

Mark

[Saptarshi-Roy]

This product is failing in large numbers and millions of customers are affected worldwide. This blog might help you http://hpindialies.blogspot.in/2012/07/steps-you-can-take-to-rein-in-rogue.html

Peruse the posts and go after HP. All the best,

[sharon681]

Your actually one of the lucky ones-your still under warranty.  Usually crap out after 15-18 mos. Unlike me (happened today) my daughter was under warranty when similar happened to her. She is on her THIRD motherboard and and can NEVER close down her laptop because through experience she knows it will never come back on. I'll be verry interested to know see if Hewlett takes care of their customers or not because so far their customer service reps have been making the customers pick up the tab for THEIR decision to use these defective materials that they compound by attaching  it with what I understand asa poor design effort to install. No company can be all knowing but it is my understanding that the previous lawsuit was over the same issue and therefore they should be jumping through hoops to achieve customer satisfaction. So how about it HP?

[Lin-Duh]

None of the threaded suggestions below worked. Soooo, pressed power button > esc > diagnostics > system restore > back-up .  I was prepared to back-up 16 g of info that I burned onto 4 DVD + R 4.7g disks in the cd/dvd rom.  Afterwhich I selected system restore. This brought the machine back to its original factory settings.....follow the directions....then place the first disk into the cd/dvd rom, scroll to the bottom, select restore.exe....Voila! No data files lost and saved $$$$$....good luck.

Caviot: I am a no body, don't work for HP or any large or computer corporation, simply used uncommon sense "if it is broken you can't break it more by trying something different."

Lin-Duh

[Lin-Duh]

Correction to my post....after inserting the first data recovery disk, scroll to bottom to the "RecoveryMgr.exe," click to start.....Lin-Duh

[Lin-Duh]

Check out my reply at the bottom of the posts....

[squibo]

Listen y'all. I've obviously been dealing with this problem for two years now. I've come across two dv7s other than mine with the same problem and I've managed to fix both. WHAT YOU HAVE IS MOST LIKELY A HARDWARE PROBLEM. Simply unscrew the screws on the frame that hold the monitor. There are videos on youtube on how to go about taking apart the dv7 for more detail. You will see the cable that connects the monitor to the CPU on the backside of the monitor. There will be electrical tape covering this. Remove the tape, gently remove the cable from the joint and clean it with a soft rag. Make sure both connection points are clean and plug the cable back in. Apply a new piece of tape. Fire up the machine to see if it works before putting it all back together and wasting your time. If it works you're welcome if not it is likely you need a replacement monitor or cable. These can be purchased online for about $100. If you're out of warranty I recommend this route instead of spending another $2000 on a laptop that will have it's own issues. Good night and, of course, good luck.

[azrocketboy]

When I trun on laptop, sounds like I am coming out of hibernate........runs for a few seconds and then stops.  All the time, there is no screen display, like it is still off!

[azrocketboy]

Still a blank screen......caps button flashes and wireless button shows red and does not respond!